Customer Service Executive - Hyderabad
SV Management Consultants
1-5 years
HyderabadJob Description
Contact customers / sales people/internal adjacent function like logistics & finance to clear up customer issues Manage email as well as other electronic communications in a fast-paced call center environment Receive, process, and follow-up on standard customer orders as well as order changes and confirmation of shipment dates Communicate with various internal customers regarding credit holds, order status, scheduled shipment dates or other customer related inquiries as required. Provide timely updates on order status, scheduled shipment dates, and other customer related inquiries as required Effectively communicate with internal and external customersJob Skills
- Qualification : Diploma (Mechanical / Instrumentation etc..) /Bachelor of Science in Engineering (B.Sc)/ BE / B.Tech (Mechanical / Instrumentation etc..)
- Should have experience in SAP SD module (Order & Quote creation)
- Should have experience in Sales Force. If not SFDC some relevant experience (oracle, etc..)
- Should be worked under manufacturing industry (Past experience) / Should be worked for client (Manufacturing)
Job Roles & Responsibilities
Customer Service
Eligibility
5
Hyderabad
Management
Customer Service
Permanent,
Full time Job
Bachelor of Engineering
Master of Engineering/Technology
Any P.hd. Doctorate
About Company
SV MANAGEMENT CONSULTANTS is a leading, fast progressing Manpower Recruitment and Executive Search firm in Central India.
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