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SV MANAGEMENT CONSULTANTS
After Sales Service & RepairPosted 28d ago
Zonal AMC Manager
SV MANAGEMENT CONSULTANTS Location
Thane, Maharashtra, India · Onsite
Work Mode
Onsite
Salary
₹20L – ₹25L
Experience
10-15 yrs
About the role
Lead AMC backend HO team and support regional AMC team to collaborate with field channels and customers to help them manage their Logistics Business smoothly without involving in day to day maintenance activities by offering optimum maintenance package on cost effective way. This effort is aimed at establishing Company as an industry leader and securing the leading market share.
Roles and Responsibilities
Business & Processes: -
- Manage new AMC business and system requirements, new AMC offerings and pricing & manage AMC activations.
- Manage Renewal of AMC contracts at right cost to ensuring customer satisfaction & manage high value claims and PPRs.
- Monitor AMC payments, reconciliation and AMC profitability & Manage application Audit & Monitor Top volume/revenue breeding workshops.
- Lead and mentor team, providing guidance, training, and support to achieve performance targets and objectives.
- Collaborate with cross-functional teams to address issues, resolve field complaints, and implement corrective measures for AMC related challenges.
- AMC trainings to build capabilities in AMC Business.
- Collect and Share information on competitive service products offerings and initiatives.